Fieldtech Specialist Inc. Privacy Policy

Fieldtech Specialist Inc. is committed to safeguarding all forms of information, be it private, personal, or sensitive. Guided by the FSI values of Integrity, Innovation, Accountability, and Quality, our company respects your right to privacy and aims to comply with the requirements of the Data Privacy Act of 2012, also known as RA 10173.
All data gathered from our Clients, Business Partners, Employees, and other interested parties may be processed manually or automatically via a third party secured system upon your request or consent, or upon the lawful order of any competent authority. Fieldtech will not disclose and/ or share your personal information to any third party without your express, recorded consent unless required otherwise by legal authorities, with relevant private or public persons, offices, or entities.
Our company strives its best to store all personal and sensitive information in our own database and kept only within a specific period required by law.  Also, Fieldtech Specialist Inc. has established appropriate organizational, physical, and technical security measures to ensure the protection of your personal data. At Fieldtech, your request for amendments and/ or modifications, copy, or deletion from our files is always available. 
For more information, you may contact our Data Privacy Officer at email: dpo@fieldtech-ph.com, telephone number: (043) 741 8792 with office address at 17th Floor 6750 Ayala Ave., Brgy. San Lorenzo, Makati City 1226, Philippines, or you may visit our website at http://fieldtech-ph.com/.
This Privacy Policy sets out how Fieldtech Specialist Inc. (“Fieldtech”) uses and protects any information that you provide to us. 
Fieldtech is devoted to ensuring that your privacy is protected. We, as a company, adhere to data privacy principles of transparency, legitimate purpose, and proportionality. Should we ask you to provide certain information by which you can be identified when accessing your information, you can be assured that such information will only be used in accordance with this privacy statement.
Fieldtech reserves the right to change, amend, and/ or vary this policy at any time specifically for cases where there is a need to have a slightly different privacy policy.  In line with this, Fieldtech assures that the differences in the original privacy policy will be made transparent and clear to all. As you go through the website, please check the privacy policy in case of changes or variations for specific portions of the site.
Fieldtech reserves the right to change, amend, and/ or vary this policy at any time specifically for cases where there is a need to have a slightly different privacy policy.  In line with this, Fieldtech assures that the differences in the original privacy policy will be made transparent and clear to all. As you go through the website, please check the privacy policy in case of changes or variations for specific portions of the site.
INFORMATION WE COLLECT

We obtain most personal information from our Clients, Business Partners, and Employees whether in person, by telephone, or electronically.

We may obtain the following information:

  • First Name, Last Name, Job Title
  • Contact Information including home address, email address, business address, home telephone numbers, and business telephone numbers.
  • Government-Mandated Numbers (SSS/PAGIBIG/PHILHEALTH)
  • Employee Identification Number
PROCESSING AND USE OF THE COLLECTED PERSONAL DATA

We limit the collection and use of personal information to the minimum we believe is necessary to deliver superior service to you. This includes recommendations of our services like Spot Billing, Disconnection/Reconnection, Messengerial, Survey, Data Generation, Third Party Audit, and Meter Pull Out and Installation.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

  • Internal record keeping;
  • Sending of New Service Proposals which we think may be valuable using the email address which you have provided;
  • From time to time, we may also use your information to contact you for general account information and/ or queries. We may contact you by email, phone, or mail;
  • We are required by law to provide certain information, including government-mandated numbers and addresses, etc.
TRANSFER AND SHARING OF COLLECTED INFORMATION

We do not disclose any kind of personal information about our Clients, Business Partners, and Employees to anyone, except when we believe it is necessary for the conduct of our business, or where disclosure is required by law. Except in those specific, limited situations, without your consent, we will not make any disclosures of personal information to other companies who may want to do business with you.

SECURITY AND RETENTION

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

We will keep your personal data for three (3) years from the date of transaction unless the law requires a longer period. At the end of the retention period, your personal data shall be deleted and made unrecoverable using approved secure disposal methods (e.g. data sanitization, secure shredding). This includes physical media (e.g. printed, removable media, back-up tapes, etc.).

We keep a record of how, when, and by whom the information was destroyed, to provide an audit trail.

COMPLAINTS, CONCERNS, OR QUESTIONS

For any complaints, concerns, or questions regarding the collection and use of your personal information, you can contact our Data Protection Officer at dpo@fieldtech-ph.com or call us at telephone number: (043) 741 8792.